Delivery

Our staff at Colombo warehouse work hard to dispatch your goods within 24 hours, but it could take a bit longer during promotions. The delivery dates and charges will depend on your shipping address and order date. We will send you an e-mail and text message when your order dispatch from our warehouse.

We deliver to all addresses in Sri Lanka. A full postal address is required including postcode. Unfortunately, we cannot deliver to military bases or PO boxes. Any international customer should use there local 2WIN website,

You could use the cost calculator in checkout form or see below to find more about shipping costs.

 

Delivery Method                                                      Delivery Cost                                Delivery Time

Standard – Card payment checkout                            Rs. 200/=                                 3 to 5 working days

Standard FREE delivery Over Rs. 4500                        FREE                                        3 to 5 working days

Cash on delivery (delivery charges)                            Rs. 300/=                                 3 to 5 working days

Cash on delivery over Rs.4500 (FREE delivery)         Rs. 100/=                                 3 to 5 working days

 

2WIN Online Exchanges

You have 7 days from the shipping date to exchange your 2WIN online purchase.
You can exchange your item’s sizes or colors.
An additional Rs. 300 will be charged for the exchange order, which will take within 14 days after your request for an exchange has been placed.
If a garment has any defects/damages an exchange will be placed FOC and in the case a garment cannot be exchanged, you are able to select a new garment of the same value or opt for a refund.

Remember…
• You can’t make more than one exchange requests at the same time for the same order.
• Online exchanges are not available for sale or discounted items.
• Online purchases cannot be exchanged at our physical outlets.

Reimbursement
The refund will be made via bank transfer/deposit to your account provided.
You will receive the return confirmation via email once the return has been completed.
If you do not see a credit to your account within 14 days, please use this confirmation and present it to your banking institution so they may help you facilitate the process or contact 2WIN Online for further queries from 0777700071 on Monday to Friday 9.00AM to 6.00PM

 

Size Guide

How do I measure?

Bust
Measure the bust around the body at the most outward part just below the armpit

Waist
Measure the waist around the natural waistline tightly. Bend one side to find the natural crease.

Hip
Measure around the body at the widest point of the hipline